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AFTER SALES SERVICE

Service Provided by expert technician with Geniue part

1. Advice and Notication Service

Contact to Call center during working time 8.15 am to 5.00 pm to request the advice about equipment using from expert officer or call technician to check equipment at your site and bring its back to service center or give on site repair service in some case.

In addition, customer can contact via e-mail together with picture of equipment status and explain the damaged detailed as priliminary data.

2. Repair Service Center

ROM open the service center which conclude keep area for waiting item, standard service tools and expert technician team. Customer can bring WAGNER equipment to ROM by yourself or call technician team to take your WAGNER equipment at site.

3. Spare Part and Accessories Sales

ROM distribute the geniue spare part and accessories which have been imported directly from WAGNER. Customer can buy spare part to repair equipment with yourself or buy accessories. For example, paint hose, nozzle extension, nozzle and etc.

4. WAGNER Product Warranty

We guaranteed every WAGNER equipment which purchased from ROM that it depend on each condition. Generally, parts supply, consumable parts will not be included in guarantee condition and equipment damaged by inproper using is also not included in guarantee condition.

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